Pindrop CEO talks to Fortune on deepfake job candidates
Pindrop®️ Solutions are safeguarding contact centers and beyond, with secure authentication and fraud detection tools.
Our solutions meet the voice security needs of contact centers in various industries, taking a comprehensive approach to fraud detection, deepfake detection, and authentication.
Combat security threats with effective authentication and fraud detection—directly in your current contact center technology.
In a digital world where human and machine converge, Pindrop provides the tools to answer one critical question: Who’s really on the other end?
Distinguishes between human and synthetic audio early in the call by analyzing speech characteristics.
Analyzes call metadata, behavior, and more to verify customers quickly, without the need for outdated security methods like OTPs.
Minimizes false positives to reduce fraud losses, and increase customer protection at every stage of the call with real-time detection.
Detects account reconnaissance and alerts agents to suspicious activity in your Interactive Voice Response (IVR) system.
Verifies callers in the Interactive Voice Response (system)—helping spot fraud before it reaches an agent.
Matches the caller’s voice to their enrolled voice profile in the background without requiring caller or agent action.
Human or AI? Today’s synthetic voices make it hard to tell. Pindrop® makes the distinction between person—and machine.
Explore real customer stories. Learn how companies see results with Pindrop® solutions.
“Pindrop performed for us 34% better than what we projected in fraud loss cuts.”
“The original technology was created by Pindrop; they are the originators of fraud detection; how could we choose anyone other than them?”
“Pindrop just seemed to be more forward-thinking than the other vendors we looked at. For example, their work surrounding deepfakes was considerable, and it seemed like they were leading the charge more so than the competition.”
“Prior to working with Pindrop, we had no visibility but now we can recognize and categorize different types of fraud – not only via the phone channel but also mobile deposit and online banking – and identify trends.”
Access expert research, detailed guides, and practical resources on voice security to strengthen your contact center’s defenses.
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